BOOK REVIEW SERIES:
DISCOVERING THE SOUL OF SERVICE
Discovering valuable insights and principles is always helpful for those of us dedicated to providing excellent service. Our customers, employees and shareholders rely on constant dedication and improvement to be the best we can be. I am sharing key excerpts from best selling business authors and I hope you find these writings as valuable as I have. Mike McBride, Founder and President of TradePros Network.
In this series, I present some key operational topics that are common significance to all contractors who operate a service company or service department. Improvement in the key areas of: Pricing, Purchasing, Recruitment, Cash Flow, Inventory, Sales and Marketing will greatly impact your company. Please enjoy these brief articles and I hope they cause you to consider new ways to enhance your service offering - Mike McBride, Founder and President of TradePros Network.